Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.paulandpaulie.com (“Site”). All information provided by you is secure. Your address and contact details are stored and provided to our shipping agent to enable delivery.  We do not store your credit card details.  All data collected is confidential and used strictly for internal use and order inquiries.

Subscription to PAUL AND PAULIE’s newsletter is optional, although recommended. This helps us to update you with our latest information, including new products, sales, and special promotions. If you wish to unsubscribe at any time just email us and we will remove your email address from our mailing list.

Personal information we collect 
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information”. 

We collect Device Information using the following technologies: 
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org  
- “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. 
- “Web beacons”, “tags”, and “pixels” are electronic files used to record information about how you browse the Site. 

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, email address, phone number and payment information.

However, we do not store any credit card details. We refer to this information as “Order Information”. 

When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information. 

How do we use your personal information? 
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to: 
- Communicate with you; 
- Screen our orders for potential risk or fraud; and 
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services. 

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns). 

 

Sharing your personal Information 
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy .

We share your Personal Information such as name and shipping address with New Zealand Post, our shipping agent in New Zealand.  You can read more about how Post Haste uses your Personal Information here: eShip security information and privacy policy.

 We also use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information here: https://www.google.com/intl/en/policies/privacy/.

You can also opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout . 

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights. 

Behavioural advertising 
As described above, we use your Personal Information to provide you with marketing communications we believe may be of interest to you. You may unsubscribe at any time.

Do not track 

Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser. 

Your rights 

You can choose not to give us any information, or to disable Cookies but this might affect your ability to access or use the site and might prevent you from being able to complete purchases.

If you are a New Zealand Resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below. 

People within the European Union have enhanced rights in respect of their personal data. These rights could include:

• Right of Access: the right to be informed of and request access to the personal data we process about you;
• Right to Rectification: the right to request that we amend or update your personal data where it is inaccurate or incomplete;
• Right to Erasure: the right to request that we delete your personal data;
• Right to Restrict: the right to request that we temporarily or permanently stop processing all or some of your personal data;
• Right to Object: the right, at any time, to object to us processing your personal data on grounds relating to your particular situation;
• The right to object to your personal data being processed for direct marketing purposes;
• Right to Data Portability: the right to request a copy of your personal data in electronic format and the right to transmit that personal data for use in another party’s service; and
• Right not to be subject to Automated Decision-making: the right to not be subject to a decision based solely on automated decision making, including profiling, where the decision would have a legal effect on you or produce a similarly significant effect.

Note that we may need to request additional information from you to validate a request relating to the exercise of any of the rights above.

• Data retention
  When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information. 
  
  Changes 
  We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons. 
• Minors
  The Site is not intended for individuals under the age of 18 years.  If you are under the age of 18 you may only use the site under the guidance of a parent or guardian. 
  
  Contact us 
  For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@paulandpaulie.com or by mail using the details provided below: 
  
  Paul and Paulie 
  Re: Privacy Compliance Officer - contact@paulandpaulie.com